This event is FREE to health plans, hospitals, physician provider groups, ACOs and government.
PANEL TOPIC: The Future of Engagement: Keeping Up with AI and the Latest Trends to be Relevant in Fast Changing Times
August 25, 2021 at 10:05 a.m. EDT
Join this panel for a frank and wide-ranging discussion of the issues that are critical to effective member engagement for plans for the next 18 months and beyond. The COVID-19 pandemic and fast developing technology has transformed every industry—especially healthcare.
Plans must reinvent their engagement strategies to successfully reach members where they stand today. This panel will discuss how health plans can effectively reach, engage, and incentivize members to complete outstanding and upcoming health actions.
Topics include:
- Bridging the gap from paper and old-school phone campaigns to an omnichannel, digital-first approach that reaches 100% of members, 100% of the time
- Leveraging personalized rewards and incentives programs to improve member experience and satisfaction
- Moving from transactional engagement to relational engagement to succeed in the next evolution of the healthcare industry
- Using scalable digital engagement tools to save costs, drive profitability, and stay relevant in a post-pandemic world
Download the Business Brief:
Why the Healthcare Industry Continues to Struggle with Accessibility
Check out our solutions page on how T-Base is simplifying accessible communications for healthcare insurance providers
