T-Base is the go-to resource for leading organizations that are taking full advantage of the accessibility opportunity: Fortune 500 companies, top educational institutions and government agencies throughout North America. Our leadership in every sector gives us a unique perspective that benefits every customer.
Many of the top banks across North America work with T-Base, and for good reason. We offer faster turnaround, better security, and streamlined turn-key conversion into every alternate format. We accept all file formats via SFTP and can easily handle complex statement types and format changes. Best-in-class accessible statements via 1-3 day SLA adds to customer satisfaction.
T-Base has been meeting and exceeding the security requirements of the world’s leading financial institutions for two decades. We’re the first alternate format company to be certified under both the Payment Card Industry Data Security Standard (PCI-DSS) and SSAE-18 SOC2 Type 2. Our Disaster Recovery and Business Continuity Plan is fully documented and tested regularly. We invite and surpass routine security audits, which include cyber, facilities and personnel.
The first question our education clients ask us is, “How fast can you get it done?” You’ll be surprised. T-Base has the capacity to produce instructional materials accurately in every format significantly faster than the competition, including difficult STEM textbooks. We produce accessible exams and tests in a unique secure environment. That’s why North America’s top educational institutions work with T-Base year after year.
K-12 school systems may choose not to “braille” certain textbooks until there’s a need. Colleges have extremely short notice to provide accessible materials for the next semester. Time is of the essence. No problem. Our full staff of transcribers, our experienced QA team and our proprietary technology makes it happen. Our FASTtrack technology, which semi-automates braille transcription, produces high volumes fast within client budget parameters.
Healthcare insurance providers and their plan members count on T-Base for secure, fast delivery of the full range of documents required, in all alternate formats. We’re HIPAA compliant, adhering to the highest standards of privacy and security and ensuring the safe handling of customer data. But it’s more than risk mitigation. It’s about giving everyone the same access to their healthcare communications, whether they have a disability or not. It’s good for the brand, the bottom line and the soul.
EOC’s, ANOC’s and EOB’s arrive on time in braille, large print, accessible PDF or audio. Supporting plan member documents can also be made available in each customer’s choice of format.
Telecommunications providers throughout North America use T-Base to provide accessible billing information in every alternate format. In fact, the idea for T-Base was born in the ‘90s when our founder, who is blind, wanted to be able to review her phone bill. T-Base makes it possible for you to empower all of your customers who are partially sighted or blind.
We offer a comprehensive turn-key service for all communications, including product brochures, rate plans and user guides in the customer’s choice of format: braille, large print, audio or online. Our security is ironclad, protecting sensitive client data.
What if a home owner who is blind can’t read his or her municipal tax bill with the payment instructions? What if an applicant with low vision can’t complete a standard social security or pension form? What if someone who is print restricted can’t apply for a standard passport? All of these instances are violations of human rights and accessibility law. The remedy is simple: T-Base.
We make it easy for government programs and services to communicate accessibly with people who have low vision or are blind. Federal, municipal, state, and provincial government agencies in North America use T-Base to streamline the delivery of forms, applications, statements, brochure and online services in every alternative format from braille to large print to audio.
