Careers

T-Base Communications is the North American leader in design, production and delivery of accessible statements, documents and online services for our customers in the financial, telecom, healthcare government and education markets. T-Base transforms customer communication materials into braille, large print, e-text, audio as well as formats for online delivery such as accessible PDF for web accessibility. Join our growing team in our head office in Ottawa, ON.

Processing Specialist

Ottawa, ON

The Processing Specialist is a member of the Processing Department and is responsible for the daily processing and production of alternate format documents and statements for the blind and partially sighted community – primarily through the use of proprietary software for automated processing of statements in alternate formats.  The position is also responsible for the daily coding of documents using T-Base proprietary software and for supporting the work of other T-Base departments on an as-needed basis.

Duties and Responsibilities

The specific duties and responsibilities of the Processing Specialist are as follows:

1. Processing customer documents and statements using T-Base proprietary software for the automatic and/or manual conversion of documents and statements into alternative formats in accordance with customer Service Level Agreements (S.L.A), Quality Standards and Work Instructions.
2. Completing the processing of documents and statements in accordance with customer specific Work Instructions.
3. Ensuring the efficient and accurate coding, proofing and production of alternate format documents.
4. Completing and distributing reconciliation and other reports to customers as required.
5. Understanding SLA requirements for all customers, including required turnaround times and download schedules.
6. Identifying processing deficiencies and bugs through diligent application of Quality Assurance processes and standards. Reporting all such deficiencies to T-Base Development staff in a timely manner with accurate and complete descriptions in JIRA or such other ticket-tracking utility implemented by T-Base. Coordinating deployment of bug fixes and similar functionality with T-Base Development staff.
7. Ensuring that processed documents and statements are sent to Production for timely printing and delivery and supporting the Production Department as needed.
8. Summarizing processing volumes and tracking time spent on specific customer tasks in support of invoicing and human resources processes and through appropriate T-Base utilities, such as Big Time and JIRA.
9. Communicating on a regular basis with members of other departments, including the Development Department, on the progress and status of any maintenance associated with customer tools.
10. Assisting in other areas of Operations to ensure the timely completion and distribution of customer statements, as directed by the Manager or other senior staff in the office.
11. As time permits, completing the Braille Certification Training and any other training as deemed appropriate to the effective performance of the job.
12. Maintaining work area in a safe and clean fashion and following all health and safety policies and standards.

Qualifications:

Education & Security:

• A minimum completion of high school diploma or equivalent
• A minimum of 3 years’ experience working in an office or production setting
• Must pass screening results for general and criminal background checks and credit history on an ongoing basis
• Knowledge of Braille and/or accessible formats would be considered an asset

Skills and Abilities:

• Comfortable with the use of computers and office automation products such as Microsoft Word, Excel, and Adobe Acrobat
• Well organized and have logical problem solving skill
• Strong ability to prioritize tasks of self and others and troubleshoot problems and issues
• Good relationship and team building skills
• Good interpersonal skills
• Ability to type 60 wpm
• Ability to take initiative and work independently
• Exceptional attention to detail and accuracy
• Ability to remain calm under the pressure of tight deadlines

Language:

• Excellent oral and written communication skills in English
• Fluency in Spanish or French would be an asset 

To Apply:

If you are looking to join a growing team where you can work in a customer focused, innovative, challenging, and fun learning environment where you can acquire and hone valuable skills, we invite you to apply by sending your resume and cover letter to careers@tbase.com.   

T-Base Communications group of companies is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.  All employment decisions are based are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.  T-Base values a diverse workforce and will provide equal opportunities for all employees and applicants for employment for meeting bona fide occupational qualifications, regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

T-Base welcomes and encourages applications from people with disabilities. Appropriate accommodations are available for applicants with disabilities throughout the recruitment process. If you require any unique accommodation, please let us know in advance and we will work with you to meet your needs.

Job Summary: 

Utilize CommonLook products for Remediation of documents to ensure compliance with accessibility standards while making recommendations regarding projects and QA needs to VP 

Duties/Responsibilities: 

• Implement alternative text or text equivalents in a remediation context.
• Review and correct structure.
• Remediate in final format
• Identify and run automated testing processes to evaluate the conformance to standard. 
• Identify and run manual testing processes to evaluate the conformance to standard. 

Required Skills/Abilities:  

• Experience with document accessibility is desirable but not required
• Experience with Adobe Acrobat and its accessibility- features highly recommended
• Experience with Microsoft Office applications
• Experience with HTML a plus
• Knowledge of section 508, WCAG 2.0, WCAG 2.1, PDF/UA and other accessibility standards plus
• Experience with Adobe LiveCycle and InDesign a plus
• Manages tight deadlines  
• Extreme attention to detail 

 This job description is not intended to be all-inclusive.  Other duties may be required to meet the ongoing needs of the organization.

Education and Experience: 

• Associates Degree  

Physical Requirements:  

•  Sitting and Computer usage for extended periods of time.
• Must be able to lift up to 15 pounds at times.  

To Apply:

If you are looking to join a growing team where you can work in a customer-focused, innovative, challenging, and fun learning environment where you can acquire and hone valuable skills, we invite you to apply by sending your resume and cover letter to careers@tbase.com.

T-Base is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.  All employment decisions are based are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.  T-Base values a diverse workforce and will provide equal opportunities for all employees and applicants for employment for meeting bona fide occupational qualifications, regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

T-Base welcomes and encourages applications from people with disabilities. Appropriate accommodations are available for applicants with disabilities throughout the recruitment process. If you require any unique accommodation, please let us know in advance and we will work with you to meet your needs.

T-Base Communications is the North American leader in design, production and delivery of accessible statements, documents and online services for our customers in the financial, telecom, healthcare government and education markets. T-Base transforms customer communication materials into braille, large print, e-text, audio as well as formats for online delivery such as accessible PDF for web accessibility.  Join our growing team in our Ogdensburg, NY office.

The Secure Transcription Specialist is a member of the Secure Transcription Department and is responsible for the daily statement production, document reproduction, printing, packaging and shipment of alternate format documents and statements for blind, low vision and print disabled users.  The position is also responsible for the daily coding of documents using T-Base proprietary software and for supporting the work of other T-Base departments on an as-needed basis.

The Secure Transcription Specialist reports directly to the Manager of Secure Transcription, who reports directly to the VP of Remediation Services.

Duties:

The specific duties and responsibilities of the Secure Transcription Specialist are as follows (such duties and responsibilities being subject to amendment or other changes as determined by T-Base Management on an ongoing basis):

1. Understanding SLA requirements for all customers, including required turnaround times and applicable document production standards.
2. Ensuring that documents and statements sent to Production are reproduced in the appropriate format, reviewed for compliance with applicable Quality Standards, packaged and shipped in a timely manner, within customer SLA requirements.
3. Proofread alternat format documents on an ongoing basis, and coordinate document accuracy with transcription and production staff.
4. Using FASTtrack (FT) for processing for US manual customers:
   • Learning and using the FT tool for all manual secure transcription work.
   • Gather feedback for improvements and share with other team members.
5. Operating binding and printing equipment.
6. Operating manual and automated embossing equipment.
7. Stuffing and packaging parcels.
8. Receiving and shipping parcels.
9. Reporting quality problems to the appropriate personnel for timely correction.
10. Tracking time spent on specific transcription tasks in support of invoicing and human resources processes and through appropriate T-Base utilities, such as Big Time and JIRA.
11. Communicating on a regular basis with members of other departments on the progress and status of specific jobs and assignments.
12. Assisting in other areas of the US Operations to ensure the timely completion and distribution of customer statements, as directed by the US Operations Manager, her superiors, or Senior Employees under the direction of the US Operations Manager.
13. Keeping current, with, and, diligently applying, applicable best practices for the production of documents and statements in alternative formats.
14. As time permits, completing the Braille Certification Training and any other training as deemed appropriate to the effective performance of the job.
15. Maintaining work area in a safe and clean fashion and following all health and safety policies and standards.

Qualifications:

• Comfortable with the use of computers
• Strong ability to prioritize tasks of self and others and troubleshoot problems and issues
• Excellent organizing skills.
• Strong relationship and team building skills
• Excellent interpersonal skills
• Ability to work in a small team environment
• Ability to take initiative and work independently
• Exceptional attention to detail and accuracy
• Ability to remain calm under the pressure of tight deadlines
• Must successfully pass and maintain satisfactory results in criminal background check, credit check and drug screening processes.

To Apply:

If you are looking to join a growing team where you can work in a customer focused, innovative, challenging, and fun learning environment where you can acquire and hone valuable skills, we invite you to apply by sending your resume and cover letter to careers@tbase.com.

T-Base is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.  All employment decisions are based are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.  T-Base values a diverse workforce and will provide equal opportunities for all employees and applicants for employment for meeting bona fide occupational qualifications, regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

T-Base welcomes and encourages applications from people with disabilities. Appropriate accommodations are available for applicants with disabilities throughout the recruitment process. If you require any unique accommodation, please let us know in advance and we will work with you to meet your needs.

T-Base Communications is the North American leader in design, production and delivery of accessible statements, documents and online services for our customers in the financial, telecom, healthcare government and education markets. T-Base transforms customer communication materials into braille, large print, e-text, audio as well as formats for online delivery such as accessible PDF for web accessibility.  Join our team in our office in Ogdensburg, New York.

Reporting to the Processing Manager, and working closely with a team of Processing Specialists this position is responsible for the daily processing and production of alternate format documents and statements for the blind and partially sighted community – primarily through the use of proprietary software for automated processing of statements in alternate formats.  The position is also responsible for the daily coding of documents using T-Base proprietary software and for supporting the work of other T-Base departments on an as-needed basis.

Duties and Responsibilities:

1. Processing customer documents and statements using T-Base proprietary software for the automatic conversion of documents and statements into alternative formats in accordance with customer Service Level Agreements (S.L.A), Quality Standards and Work Instructions.
2. Completing the processing of documents and statements in accordance with customer specific Work Instructions.
3. Ensuring the efficient and accurate coding, proofing and production of alternate format documents.
4. Completing and distributing reconciliation and other reports to customers as required.
5. Understanding SLA requirements for all customers, including required turnaround times and download schedules.
6. Identifying processing deficiencies and bugs through diligent application of Quality Assurance processes and standards. Reporting all such deficiencies to T-Base Development staff in a timely manner with accurate and complete descriptions in JIRA or such other ticket-tracking utility implemented by T-Base. Coordinating deployment of bug fixes and similar functionality with T-Base Development staff.
7. Ensuring that processed documents and statements are sent to Production for timely printing and delivery and supporting the Production Department as needed.
8. Summarizing processing volumes and tracking time spent on specific customer tasks in support of invoicing and human resources processes and through appropriate T-Base utilities, such as JIRA.
9. Communicating on a regular basis with members of other departments, including the Development Department, on the progress and status of any maintenance associated with customer tools.
10. Assisting in other areas of the US Operations to ensure the timely completion and distribution of customer statements, as directed by the Manager or other senior staff in the office.
11. As time permits, completing the Braille Certification Training and any other training as deemed appropriate to the effective performance of the job.
12. Maintaining work area in a safe and clean fashion and following all health and safety policies and standards.

Note:  This job description is not intended to be all inclusive.  Other duties may be required to meet the ongoing needs of the organization

Qualifications:

Education & Security:

• A minimum completion of high school diploma or equivalent
• A minimum of 3 years’ experience working in an office or production setting
• Must pass screening results for general and criminal background checks, drug testing and credit history
• Knowledge of Braille would be an asset

Skills and Abilities:

• Comfortable with the use of computers and office automation products such as Microsoft Word, Excel, Notepad, WordPad, Editpad Pro and Adobe Acrobat.
• Strong ability to prioritize tasks of self and others and troubleshoot problems and issues
• Excellent organizing skills.
• Strong relationship and team building skills
• Excellent interpersonal skills
• Ability to type 60 wpm
• Ability to work in a team environment
• Ability to take initiative and work independently
• Exceptional attention to detail and accuracy
• Ability to remain calm under the pressure of tight deadlines

Language 

• Excellent oral and written communication skills in English.
• Fluency in Spanish or French would be an asset 

To Apply:

If you are looking to join a growing team where you can work in a customer focused, innovative, challenging, and fun learning environment where you can hone valuable skills, we invite you to apply by sending your resume and cover letter to careers@tbase.com.  We thank all applicants for their interest but only those selected for an interview will be contacted.

T-Base is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.  All employment decisions are based are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.  T-Base values a diverse workforce and will provide equal opportunities for all employees and applicants for employment for meeting bona fide occupational qualifications, regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

T-Base welcomes and encourages applications from people with disabilities. Appropriate accommodations are available for applicants with disabilities throughout the recruitment process. If you require any unique accommodation, please let us know in advance and we will work with you to meet your needs.

Location: Remote
Hours: Full-time, United States business hours
You: Mission-driven software engineer with front-end development expertise, enterprise-level experience, and a passion for inclusivity.

About Us
We provide digital accessibility audits, ongoing support, and monitoring for companies large and small. Our diverse team brings a breadth of experience in accessibility, web development, marketing, sales, and technology that is focused on making websites and mobile apps more accessible for all people.

Job Description

Overview
The Front End Software Engineer will help A360 customers become accessible by creating resources to answer advanced technical and strategic questions, by providing client guidance with both business and technical meetings, and via tailored code examples.

In addition, the Front End Software Engineer will work with our outstanding accessibility auditors to troubleshoot complex issues, write knowledge base articles and related content.

We welcome those that are passionate about inclusivity.

Responsibilities

Audit, Remediation & QA Support (60%)

• Become a leader in digital accessibility by combining guidance and training from our expert auditors with your front-end experience and knowledge.
• Understand and educate others on how modern web development fits with the business and mission of digital accessibility.
• Use expert knowledge of front-end development to help solve complex accessibility issues including code, process, and interpretation of guidelines, for our customers and for A360 accessibility auditors
• Provide day-to-day support to our accessibility auditors as they review customer sites, including answering questions and providing examples based on your experience in development environments.
• Provide technical leadership on customer calls when discussing remediation issues
• Help expand and manage our Knowledge Base, training videos, and other educational content

Strategic Advisement (30%)

• Represent A360 in a wide variety of situations to provide decisive guidance on issue management and maintenance, strategic goals, architectural impact assessment, work estimation, and more.
• Serve as a strategic advisor to customer teams to help them navigate and balance the complexities of digital accessibility, business and technical impacts, and goals of the organization.
• By partnering with the auditing staff, identify internal process gaps affecting client satisfaction, then develop action plans for resolving those gaps directly or by facilitating cross-disciplinary discussions. These include:
  • Accessibility Practice advising
  • Common Issue additions and refinements
  • Knowledge Base additions and improvements
  • Customer communication improvements
  • Tooling improvements

Outreach (10%)

• Contribute to marketing including blog posts, social media and other related activities as desired.
• Create and promote projects, such as mini-sites, documentation, and open source initiatives, that demonstrate accessibility concepts and serve as grass-roots marketing and mission support.

Requirements

The following are the requirements for this position:

• 4+ years professional front-end development including:
  • Javascript development experience including with frameworks such as React, Vue, Angular along with writing vanilla javascript
  • A strong understanding of design principles and patterns from prototype to implementation.
  • A belief in the benefits of semantic HTML
• A passion for making the digital world more accessible for everyone.
• Experience working with enterprise-class organizations
• Direct contact with stakeholders leading technical design and development meetings
• Ability to speak and write to both a technical and non-technical audience

The following skills are desirable, but not required:

• An understanding of web-based accessibility issues
• Experience with the browser accessibility APIs, particularly in Chrome
• Screen reader and other assistive technology experience
• Experience with universal design
• Mobile development experience (iOS, Android, React Native, etc.)
• Previous experience contributing to open source projects

To Apply:

If you are looking to join a growing team where you can work in a customer focused, innovative, challenging, and fun learning environment where you can acquire and hone valuable skills, we invite you to apply by sending your resume and cover letter to careers@tbase.com.

T-Base is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.  All employment decisions are based are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.  T-Base values a diverse workforce and will provide equal opportunities for all employees and applicants for employment for meeting bona fide occupational qualifications, regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

T-Base welcomes and encourages applications from people with disabilities. Appropriate accommodations are available for applicants with disabilities throughout the recruitment process. If you require any unique accommodation, please let us know in advance and we will work with you to meet your needs.

Position: Full Stack Developer
Status: Full Time
Location: Ottawa, ON

T-Base Communications is the North American leader in design, production and delivery of accessible statements, documents and online services for our customers in the financial, telecom, healthcare government and education markets. T-Base transforms customer communication materials into braille, large print, e-text, audio as well as formats for online delivery such as accessible PDF for web accessibility.  Join our growing team in our office in Ottawa, ON.

Join the growing Software Development Team at T-Base Communications.  Reporting to the Manager of Development, you will be working in a customer-focused, innovative, challenging and fun learning environment. You will be responsible for the design and implementation of software tools producing various output formats optimized for accessibility, utilized by our customers’ blind and low vision end-users.

Responsibilities:

• Design and develop highly scalable and reliable software components
• Prototype, design and launch new features
• Maintain high quality, responsiveness and security of applications
• Apply new technologies and innovation to improve platform functionality
• Contribute to the team’s best practices and development standards

Qualifications and Skills:

• Previous development of scalable software systems
• Experience with cloud technologies such as Azure, AWS
• Experience with Windows environment and .NET framework
• Proficiency with database technology such as PostgreSQL, MySQL, MSSQL
• Extensive knowledge of C#, Python
• Skilled in using JavaScript libraries and frameworks
• Exceptional prototyping, testing and troubleshooting skills
• Strong understanding of software security and secure software development
• Abreast of software industry trends and best practices
• Interpersonal qualities:
  • Strong communication skills
  • Ability to mentor technical team members
  • Flexible and good humoured
  • Strong sense of teamwork and collaboration skills
  • Hands-on attitude and willingness to get things done
• Post-secondary degree in Computer Science or related field
• Must successfully pass criminal background check on an ongoing basis
• Excellent oral and written communication skills in English

To Apply:

If you are looking to join a growing team where you can work in a customer focused, innovative, challenging, and fun learning environment where you can acquire and hone valuable skills, we invite you to apply by sending your resume and cover letter to careers@tbase.com.

T-Base is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.  All employment decisions are based are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.  T-Base values a diverse workforce and will provide equal opportunities for all employees and applicants for employment for meeting bona fide occupational qualifications, regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

T-Base welcomes and encourages applications from people with disabilities. Appropriate accommodations are available for applicants with disabilities throughout the recruitment process. If you require any unique accommodation, please let us know in advance and we will work with you to meet your needs.

Position: Software Developer
Status: Full Time
Location: Ottawa, ON

T-Base Communications is the North American leader in design, production and delivery of accessible statements, documents, and online services for our customers in the financial, telecom, healthcare government and education markets. T-Base transforms customer communication materials into braille, large print, e-text, audio as well as formats for online delivery such as accessible PDF for web accessibility. Join our growing team in our office in Ottawa, ON.

Join the growing Software Development Team at T-Base Communications. Reporting to the Software Development Manager, you will be working in a customer-focused, innovative, challenging, and fun learning environment. You will be responsible for maintenance of software tools producing various output formats optimized for accessibility, utilized by our customers’ blind and partially sighted end-users.

Responsibilities:

• Implement and support document transcription automation
• Ensure high quality and security of applications
• Apply new technologies and innovation to improve platform functionality
• Contribute to the team’s best practices and development standards

Qualifications and Skills:

• Knowledge of Perl, XML, C/C++/C#
• Great debugging, testing, and troubleshooting skills
• Understanding of software security and privacy regulations
• Experience with processing various document formats is an asset
• Experience with Windows environment, .net framework is an asset
• Interpersonal qualities:
  • Strong communication skills
  • Strong sense of teamwork and collaboration skills
  • Excellent time management skills to meet tight deadlines
  • Hands-on attitude and willingness to get things done
  • Flexible, organized, and good humoured
• Post-secondary degree in Computer Science or related
• Must pass screening results for general and criminal background checks and credit history on an ongoing basis.

To Apply:

If you are looking to join a growing team where you can work in a customer focused, innovative, challenging, and fun learning environment where you can acquire and hone valuable skills, we invite you to apply by sending your resume and cover letter to careers@tbase.com.

T-Base is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.  All employment decisions are based are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.  T-Base values a diverse workforce and will provide equal opportunities for all employees and applicants for employment for meeting bona fide occupational qualifications, regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

T-Base welcomes and encourages applications from people with disabilities. Appropriate accommodations are available for applicants with disabilities throughout the recruitment process. If you require any unique accommodation, please let us know in advance and we will work with you to meet your needs.

Position: Test Automation Specialist
Status: Full Time
Location: Ottawa, Ontario

T-Base Communications is the North American leader in design, production and delivery of accessible statements, documents and online services for our customers in the financial, telecom, healthcare government and education markets. T-Base transforms customer communication materials into braille, large print, e-text, audio as well as formats for online delivery such as accessible PDF for web accessibility. Join our growing team in our office in Ottawa, ON.

Join the growing Software Development Team at T-Base Communications.  Reporting to the Manager of Development, you will be working in a customer-focused, innovative, challenging and fun learning environment. You will work closely with our Development team and users to ensure high quality of our software tools producing various output formats optimized for accessibility, utilized by our customers’ blind and low vision end-users.

Responsibilities:

• Create and maintain test plans and test specifications for functional, regression, user acceptance and performance testing
• Develop automated tests for new and existing functionality
• Conduct automated and manual testing
• Design and publish metrics to support automation test creation and execution
• Monitor release quality and make recommendations regarding risks and stability
• Research and recommend new test tools to enhance test coverage and efficiency
• Contribute to the team’s best practices and development standards 

Qualifications and Skills:

• Experience with CI/CD practices, automated tests, builds, and deployments
• Experience with both automated and manual test strategies
• Experience with UI and API automated testing frameworks
• Knowledge of performance evaluation strategies and tests
• Experience in testing cloud and desktop applications
• Experience with Windows environment and .NET framework
• Experience with cloud environment such as Azure, AWS or GCP
• Understanding applications from both technical and end-user perspectives
• Staying current with software industry trends and best practices
• Soft skills:
  • Strong verbal and written communication skills
  • Strong sense of teamwork and collaboration skills
  • Hands-on attitude and willingness to get things done
  • Ability to own and self-manage daily tasks
  • Strong analytical skills
  • Flexible and good humoured
• Post-secondary degree in Computer Science or related degree
• Must pass screening results for general and criminal background checks and credit history on an ongoing basis.

To Apply:

If you are looking to join a growing team where you can work in a customer focused, innovative, challenging, and fun learning environment where you can acquire and hone valuable skills, we invite you to apply by sending your resume and cover letter to careers@tbase.com.   

T-Base is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.  All employment decisions are based are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.  T-Base values a diverse workforce and will provide equal opportunities for all employees and applicants for employment for meeting bona fide occupational qualifications, regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

T-Base welcomes and encourages applications from people with disabilities. Appropriate accommodations are available for applicants with disabilities throughout the recruitment process. If you require any unique accommodation, please let us know in advance and we will work with you to meet your needs.

Position: A360 Accessibility Auditor
Status: Full Time (Multiple Positions Available)
Location: Canada; Remote

Accessible360 provides accessibility audits, remediation support, and ongoing support and monitoring for companies large and small. Our diverse team brings a breadth of experience in accessibility, web development, marketing, sales, and technology that is focused on making websites and mobile apps more accessible for all people.

Accessibility Auditor

In this position, you will be at the core of our day-to-day operations, helping identify issues with websites, mobile applications and other digital assets for our customers. You will also help with the ‘artistry’ of audits, helping our customers fix these issues in a way that is not only compliant but intuitive and usable. Once customers websites have been fixed you will help determine whether these efforts have brought these assets into compliance with website and other accessibility standards. You will confirm that the remediation was done in a way that is not only compliant but intuitive and usable. The ideal candidate for this position has a web development background with a strong knowledge of HTML and CSS.

Our teams typically consist of a pair of auditors. One auditor is doing the screen reader portion of the audit. This person is typically blind and technically proficient in order to identify issues found within a site. The other person is handling keyboard-only, color contrast and related accessibility issues. This person is also helping the screen reader auditor to identify other visual issues that may not be readily apparent.

Because we work in pairs, many of these skills can be in either auditor but do not necessarily need to be in both.

Skills & Qualifications

The following skills and qualifications are required for this position:

• Proficient in HTML and CSS and some Javascript
• Ability to quickly identify, replicate and report issues with fixes made on a web page and verify fixes
• Ability to design and follow test plans, scenarios, scripts or procedures
• Ability to document problems, using a tracking system, and report defects to auditors or remediators
• Ability to monitor error resolution and track fixes
• An understanding of the web development life cycle
• Solid intuition for what constitutes a good user experience
• Self-starter, cooperative, detail-oriented person who thrives in a startup atmosphere
• Ability to independently learn new technologies and concepts

And we’d love it if you had one or more of these:

• Experience testing web sites and web applications
• Web front-end development experience
• Web back-end development experience
• An understanding of how a screen reader user navigates a web page
• An understanding of how a keyboard-only user navigates a web page
• An understanding of the difficulties faced by people with visual impairments such as color contrast, font-sizing and others

To Apply:

If you are looking to join a growing team where you can work in a customer focused, innovative, challenging, and fun learning environment where you can hone valuable skills, we invite you to apply by sending your resume and cover letter to careers@tbase.com. We thank all applicants for their interest but only those selected for an interview will be contacted.

A360 is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.  All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.  A360 values a diverse workforce and will provide equal opportunities for all employees and applicants for employment for meeting bona fide occupational qualifications, regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

A360 welcomes and encourages applications from people with disabilities. Appropriate accommodations are available for applicants with disabilities throughout the recruitment process. If you require any unique accommodation, please let us know in advance and we will work with you to meet your needs.

Position: Associate Auditor
Status: Multiple positions available
Location: Remote within Canada or the U.S.

Accessible360 is part of the T-Base Communications group of companies. A360 provides digital accessibility audits, remediation support, and ongoing monitoring for companies large and small. Our diverse team brings a wealth of experience in accessibility, web development, marketing, sales, and technology that is focused on making websites and mobile apps more accessible for all people. T-Base is the North American leader in design, production and delivery of accessible statements, documents, and online services for our customers in the financial, telecom, healthcare, government and education markets. Our A360 business is growing quickly. Our head office is located in Minneapolis, Minnesota and we are looking to fill multiple positions working remotely.

Associate Auditor

The Associate Auditor helps to identify issues with websites, mobile applications, and other digital assets for our customers, while also engaging in a four-week accessibility training program. While auditing, the Associate Auditor will test assigned pages or views against a checklist of common accessibility problems, and create an issue in the A360 issue tracking software for each identified failure. Previous accessibility experience is beneficial but not required.

Responsibilities

• Audit project pages/views against a defined checklist of issues – focusing first on color contrast
• Accurately report identified issues in our issue tracker
• Take screenshots illustrating identified issues
• Attend training and shadowing sessions
• Work with team members to understand project details, conduct audit and QA, and report findings to CSMs. Collaboration is key!

Knowledge Requirements

The following are the requirements for this position:

• Strong knowledge of HTML and CSS
• Strong general software and web skills
• Familiarity with the Google Chrome Inspector
• Eagerness to learn
• Self-starting, cooperative, detail-oriented person who thrives in a startup atmosphere

The following items are desirable, but not required:

• An understanding of web-based accessibility issues
• Javascript experience
• Mobile development experience (iOS, Android, React Native, etc.)
• Screen reader and other assistive technology experience
• Experience with the browser accessibility APIs, particularly in Chrome

Scheduling/Availability Requirements

• Available a minimum of 20 hours per week
• Available for morning (9-12 CT) and/or afternoon (1-4 CT) training and audit sessions
• Able to schedule 3 weeks in advance
• Ideally willing to work 30-40 hours if needed
• Note that while there is usually audit work to be done, A360 does not guarantee work hours beyond the scheduled training.

To Apply:

If you are looking to join a growing team where you can work in a customer focused, innovative, challenging, and fun learning environment where you can acquire and hone valuable skills, we invite you to apply by sending your resume and cover letter to careers@tbase.com.

T-Base Group of Companies is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.  All employment decisions are based are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.  T-Base Group of Companies values a diverse workforce and will provide equal opportunities for all employees and applicants for employment for meeting bona fide occupational qualifications, regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

T-Base Group of Companies welcomes and encourages applications from people with disabilities. Appropriate accommodations are available for applicants with disabilities throughout the recruitment process. If you require any unique accommodation, please let us know in advance and we will work with you to meet your needs.